Privacy Policy

Welcome to Vigoro Sales Store (“we”, “us”, or “our”) at www.plantcaregear.com. We are committed to protecting your privacy just as we are committed to providing quality gardening supplies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

1. Information We Collect

Like carefully selecting the right soil for your plants, we collect only necessary information to provide you with the best shopping experience:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number.
• Order Information: Details about the gardening products you purchase, including barrel planters, hydroponic systems, or garden tools.
• Browsing Information: We collect data about your interactions with our website, including pages visited, products viewed, and search queries – much like tracking plant growth patterns.
• Device Information: We may collect information about the device you use to access our site, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your information to nurture your gardening experience:

• To process and fulfill your orders for garden supplies, from landscape edging to indoor plants
• To communicate with you about your orders, account, or customer service inquiries
• To improve our website and product offerings based on your preferences
• To prevent fraud and enhance the security of our website
• To send you marketing communications (only with your consent) about new garden tools or seasonal promotions
• To comply with legal obligations and protect our rights

3. Sharing Your Information

We treat your personal information like rare garden seeds – with care and only shared when necessary:

• Service Providers: We may share information with third parties who help us operate our business (payment processors, shipping carriers, IT services) to get your gardening supplies to you.
• Legal Requirements: We may disclose information if required by law or to protect our rights and property.
• Business Transfers: In the event of a merger or sale, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same diligence we apply to selecting quality landscaping supplies:

• Your information is stored on secure servers with industry-standard protections
• We implement 256-bit SSL encryption for all transactions, just as we implement secure payment methods
• Regular security audits ensure our protections remain robust
• We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy

5. Your Rights and Choices

You have control over your information, just as you have control over your garden:

• Access and Update: You may review and update your account information at any time
• Marketing Communications: You may opt-out of promotional emails by following the unsubscribe link
• Data Deletion: You may request deletion of your personal information, subject to legal requirements
• Do Not Track: Our website does not currently respond to “Do Not Track” signals

6. Cookies and Tracking Technologies

Like garden stakes marking plant locations, we use cookies to enhance your browsing experience:

• Essential Cookies: Necessary for website functionality and checkout process
• Analytics Cookies: Help us understand how customers use our site to improve it
• Marketing Cookies: Used to show relevant ads for gardening products (with your consent)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we ship our gardening products globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy periodically, just as we update our garden product offerings. We will notify you of significant changes by posting the new policy on our site with an updated date.

10. Contact Us