Welcome to Vigoro Sales Store! These Terms and Conditions govern your use of our website (plantcaregear.com) and your purchases of our premium gardening supplies. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ who wish to purchase gardening supplies for personal or professional use. You agree to provide accurate information when creating an account or making purchases.

1.2 Intellectual Property Rights

All content on plantcaregear.com, including text, images, logos, and product designs, is the property of Vigoro Sales Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our gardening products (including Barrel Planters, Garden Tools, Hydroponic Systems, and other items listed in our menu). However, slight variations in color or size may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and refund any payments made.

3. Orders and Payments

3.1 Order Process

By placing an order, you make an offer to purchase under these terms. We process orders within 1-2 business days (excluding weekends/holidays) and will send a confirmation email with tracking information.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal
You authorize us to charge the full amount to your selected payment method.

3.3 Pricing and Taxes

All prices are in USD. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Shipping Policy

4.1 Shipping Options

We offer:

  • Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after shipment
  • Free Shipping (orders over $50 via EMS): 15-25 business days after shipment
Delivery times are estimates and not guaranteed.

4.2 International Shipping

We ship worldwide except to Asia and certain remote areas. International orders may be subject to customs delays beyond our control.

4.3 Delivery Issues

You must inspect shipments upon arrival. Report damaged/missing items within 48 hours to [email protected] with photos for assistance.

5. Returns and Refunds

5.1 Return Eligibility

We accept returns within 15 days of delivery if items are:

  • Unused and in original packaging
  • Accompanied by proof of purchase
Non-returnable items include Hydroponic Growing Media, opened Grass Seed, cut Landscape Fabric, and final sale items.

5.2 Return Process

Contact us at [email protected] within 15 days to initiate returns. Include your order number and reason for return. We will provide return instructions within 2 business days.

5.3 Refund Processing

Refunds are issued within 5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

6.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

6.2 Prohibited Conduct

You agree not to:

  • Use our site for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Misrepresent your identity or order information
  • Make false claims about products or services

7. Limitation of Liability

Vigoro Sales Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors in product descriptions
  • Shipping delays beyond our control
  • Improper use of gardening products
Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Governing Law

These terms shall be governed by the laws of the State of Oregon, USA. Any disputes shall be resolved in the courts of Multnomah County.

9. Policy Changes

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions, contact us at:

Vigoro Sales Store
1892 New York Avenue
PORTLAND, US 78374
Email: [email protected]

Thank you for choosing Vigoro Sales Store for your gardening needs. We’re committed to helping you create beautiful outdoor spaces with our premium products and exceptional service.